Quantcast
Channel: support.snapwidget.com :: Troubleshooting
Viewing all 112 articles
Browse latest View live

Problem with SW on a theme

$
0
0
Hi, I installed this nice theme http://www.yotemplates.com/2015/09/masterpiece-clean-and-responsive.html and it has your widget in the footer, but there's someone else instagram's pics and I don't know how to change the user. Can you help me please? The current user is this greyandscout but I can't find this name in the HTML to change it with my instagram user name. Please help :(

Only 1 line of photos showing

$
0
0
Hi there, only 1 line is showing on my gallery, but it is set as 4 x 15 photos. I have tried out several free galleries which showed them all (say 30 photos), before I signed up for the paid version of snapwidget. #caskaleweek is what I am showing. http://caskaleweek.co.uk/gallery/ Thanks Al

Delete Widgets

$
0
0
Hi, I'd like to delete all my widgets except the 'Data Blog' named widget. I'd like to do so, since I changed from a Pro subscription to a Lite. Which means only one of my former 4 widgets will work. To make sure it is the 'Data Blog' widget, I'd like to delete all other - no longer necessary - snapwidgets I made before. Please let me know how to do this. Thanks in advance. Best regards, Winny de Jong

Photos not showing, previously worked

$
0
0
Hello, Photos are not pulling through for two iFrames that were formerly working. Could you please fix this, or advise me on how to fix on my end? iFrame URLs: http://snapwidget.com/p/widget/?id=6Uy9uC7b3p&t=247 and http://snapwidget.com/p/widget/?id=iewt6Jkf9v&t=372 Thank you, Mike

sharing buttons

$
0
0
I have selected 'No' for Sharing Buttons however they keep appearing on my Instagram widget. How can this be fixed?

Reset instagram password

$
0
0
Hi, Thanks for this awesome plugin. I recently reset the instagram password after connecting the snapwidget account with instagram acocunt. My website snapwidget cant show instagram feed anymore after i reset the password. Anywhere i can re connect the instagram account? Thanks a lot

my photos stopped

$
0
0
I've been using prosnapwidget for a few days now and I've had no problems. But my photos stopped showing up today. And my instagram does not appear when press preview button on your site. plese help! my username : holzklotz_official

Payment Issue

$
0
0
Hi there. My payment needed updating and I have successfully completed that however several attempts to contact customer service to resume the service have gone unanswered. Please contact me so the excellent service you offer can be resumed on my site https://www.thefoodiehub.com.au

public profile

$
0
0
Hi! How can I change mi profile from private to public? My photos are not displaying (they used too) and I think this might be but dont know how to change it! Please help!

503 Error on www.snapwidget.com

$
0
0
Hello, I am using the Free version of Snapwidget, but today I noticed that the pictures won't show. I went to www.snapwidget.com, but it gave me a 503 Service Unavailable. Are the servers down?

Widget not working

$
0
0
Hello, I have just tried to create a widget in the footer of https://peterpans.mysites.travel and it will not display on chrome or safari. Our instagram account is public and I have changed the html to https. Thanks

Cancel Subscription

$
0
0
How do I cancel my subscription?
Viewing all 112 articles
Browse latest View live


Latest Images